As members of the Diocese of Springfield in Illinois, all employees provide services and assistance to parishioners, students, and other members of the Diocese of Springfield in Illinois. The nature of the work at the Diocese of Springfield in Illinois requires employees to communicate in person, by phone, and electronically. Employees must always exhibit professional conduct when interacting with those who are served.

Employees are expected to treat every interaction with our visitors, callers, or those who contact by email with the utmost respect and courtesy. An employee should never argue or act in a disrespectful manner towards anyone.